Delivery Policy

All our  web site prices include Free delivery to Mainland UK.

For orders outside of the mainland please message us for a quote for the additional shipping charges. 

Currently we do not ship internationally.

We ship Monday to Friday via UPS standard delivery which takes between  3 – 5 business days. The service is door to door and you will be provided with a tracking reference once your order is dispatched. We don’t ship on weekends and public holidays. Delivery times are between 7.30am and 6.00 pm.

If you wish to Click and Collect just let us know and we will make sure your order is ready for collection.

Our yard is based in Shotley Gate, Ipswich, IP9 1PA. Collection is by appointment only. There is sufficient parking and your order will be wheeled out to your car for you.

Our Refund policy does not affect your statutory rights, please click here for more information.

Should you experience any issues with your order please contact us and we will do our best to help you. Our email address is or you message us via our web chat or any of our social media channels such as Facebook. You can also use our online contact form which you can find here.

Due to the current climate and COVID restrictions there may be times when your order is delayed. We do apologise in advance if this occurs and ask for your patience until better services are available.